Frequently Asked Questions

We make the concrete experience easy.

 

These are some frequently asked questions. Don’t see what you are looking for?

How do I get a free estimate?

It’s easy. Click here to request a free estimate or call us at 616-209-3608.  An experienced estimator will come out to your home, do an inspection, and design a solution that fits your needs.

What’s your warranty?

Customer satisfaction is our number one priority. Our experienced craftsmen take pride in creating high quality and long lasting concrete for your home. We offer an industry standard one year warranty on new concrete.

 

We recommend following these steps to care for your new concrete:

  1. Do not drive on new concrete for at least ten days, keep heavy vehicle traffic off new concrete for at least twenty-eight days.
  2. Apply a high quality water and de-icing repellent sealer; re-apply as directed by the manufacturer.
  3. Shovel your driveway completely after each snow/ice event; ensure all road salt is cleared.
  4. Do not apply salt to your driveway, sand can be used for traction as needed.
  5. Clear organics and debris from your slab right away; do not use acids for stain removal.
  6. Backfill immediately and do not allow water to drain beneath your slab.
I’m ready – how do I get started?

It’s easy. Click here to request a free estimate or call us at 616-209-3608.  An experienced estimator will come out to your home, do an inspection, and design a solution that fits your needs.

What do I need to do to get ready for raising?

It’s simple – just move any items off the concrete to be raised on the day you are scheduled. We don’t make specific appointment times and you don’t need to be home.  If the work is in a garage, we will contact you to set a time or make other arrangements.

What do I need to do to get ready for new concrete?

We’ll schedule a start date with you and will be there between 7am-6pm. We don’t make specific appointment times and you don’t need to be home.  If the work is in a garage, we will contact you to set a time or make other arrangements.  We will take care of pulling any permits that are necessary and contacting Miss Dig.  Before your scheduled date, ensure that there is a 2’ perimeter around the work area free of any landscaping obstructions such as plants/bushes, metal or block edging, sprinkler lines and heads, fencing, and any other materials that you do not want to be disturbed during excavation.

How do I care for new concrete?
  1. Do not drive on new concrete for at least ten (10) days; keep heavy vehicle traffic off new concrete for at least twenty-eight (28) days.
  2. Apply a water and deicing repellent sealer.  Re-apply as recommended by the manufacturer.
  3. Shovel your driveway completely after each snow/ice event.  Ensure all road salt from plow and car traffic is completely removed.
  4. Do not apply salt to your driveway, sand can be used for traction as needed.
  5. Remove all debris and organics immediately.  Do not use acids for stain removal.
  6. Backfill and do not allow water to drain beneath your slab.
How do I prepare for a floor coating?

Before crews show up for installation, make sure that everything is out of the area and off the floors. This allows crews to effectively work and install the floor coating.

How do I care for my new floor coating?

Maintenance on floor coatings is quite easy! The most important thing is to keep it clean. You can do this by simply sweeping and mopping with water and a light detergent. If a more abrasive clean is needed, a floor scrubber is always an option. Another important factor is to clean up oil and chemicals immediately after they are spilled.